ASK US TO HUNT THE EXCEPTIONAL – WE PROVIDE THE UNEXPECTED
A prestigious hotel is an extraordinary place, a world apart, a place where a customer must feel unique, protected and cherished. Where his wishes and his dreams must be possible! Attention to detail, perfect knowledge of Guest expectations, capacity for anticipation, creativity, absolute rigor, permanent smile, impeccable uniform, perfect cleanliness,… these elements are required to ensure the level of services of a luxury or a prestigious hotel. Concierge, front face desk manager, general manager, chambermaid, room service, F&B team, butler, housekeeper, service technician, quality service, sales & marketing,… every day, hundreds of small hands work together, with discretion and with a great professionalism to serve their Guests in a perfect way. And, yet, is this sufficient to keep its VIP customer loyal? 100% no, it is the minimum! This is what all the prestigious hotel establishments propose (worthy of that name). In a sector where competition is increasingly strained (over 5000 prestigious hotels will open in the next 7 years in the world!), it is essential to achieve the only true goal: to astonish your Guest! To propose him in his Suite, in the F&B spaces, at the SPA, what he has never found elsewhere… to make of his stay something exceptional, even UNIQUE!
Our agency offers you a service dedicated to this research of the exceptional, we can accompany you and offer you the rarest, the more luxury, the most creative and useful innovations to offer your customers an extraordinary experience in your establishment (accommodation/F&B/SPA /Reception/Lobby).
SEARCH FOR SOLUTIONS & INNOVATIONS FOR LUXURY HOTELS
HOTEL – BEAUTY & WELLNESS
HOTEL – SECURITY & HYGIENE
HOTEL – F&B
HOTEL – COMFORT & SLEEP
> You wish to offer your customers an extraordinary sleep comfort? Our agency keeps a privileged contact with the best suppliers, craftsmen, start-up and other recognized professionals of the sectors related to sleep (high-end mattress, soundscape, lighting, olfactive feelings, intelligent pillows, mural projections dedicated to sleep,…).
> Bathroom has become a strategic place to charm and keep increasingly demanding customers. Contact us and we will study together the possibilities offered by the best worldwide specialists. The offers are unlimited, but some are really innovating and propose really original experiences of well-being.
(conservation and use of cosmetic products, water flow management, sound architecture, bespoke scents, interactive bathrobe, intelligent lighting, internal projections of in-mirror images, makeup assistance and body care,…).
> You are planning to renovate your suites or your establishment and you wish to study the possibilities of integration of innovating services and products in your spaces?
You wish to offer astonishing services and products in your F&B spaces? (plates, tea or coffee sets, cocktail glasses, connected tables, customised lighting, soundscape,…)
Whatever the issue may be, we work with you free of charge, and we select the professionals answering the best to your specifications, we negotiate the fairest prices, and we take care of the fulfilling of the commitments of the order taking, the delivery, the possible installation and the after-sales follow-up.
Our fee intervenes only at the end of an order, by commission in our position of business introducer to the supplier.